Your Privacy Matters
Last updated: January 1, 2024
Introduction
At Nova, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered marketing platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Information
We collect information you provide directly to us, such as:
- Name and contact information (email address, phone number)
- Company information
- Account credentials
- Payment information
- Content you create or upload using our services
Automatically Collected Information
When you use Nova, we automatically collect certain information, including:
- Log data (IP address, browser type, operating system)
- Usage information (features used, time spent, clicks)
- Device information
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Communicate with you about products, services, and events
- Monitor and analyze trends and usage
- Detect, prevent, and address technical issues
- Personalize your experience
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
- SOC 2 Type II compliance
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Object to or restrict processing
- Data portability
- Withdraw consent
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: